Terms and Conditions

FAZILAT MODERATOR (SMC-PVT) LTD

a.     Matchmaking services that include recommendation of potential partners for a long-term committed relationship (“Matchmaking”) during a limited period of time.

b.    Coordinating dates, events and reservations through our event planning and services

These general terms and conditions (“General Conditions”) govern all services provided by FAZILAT MODERATORThey form part of any matchmaking or contract and automatically come into force upon entering into such contract. They remain in force during the full duration of the matchmaking and they may only be supplemented or amended using an express written agreement between FAZILAT MODERATOR.

FAZILAT MODERATORand the Client (“Parties”) will agree on the specific conditions of the matchmaking or   Event Management assignment by individual written agreement  (“Membership Agreement”) of which these General Terms form an integral part. In the event of conflicting provisions, the terms and conditions agreed upon in the Membership Agreement shall prevail. It is understood between the Parties that the present General Conditions do not give the Client any exclusive rights, and that FAZILAT MODERATOR is, at all times, free to provide its services to any other client.

 Your use of our services is solely at your own risk and we do not accept any liability for loss, damage, claim or expense, whether direct or indirect and however caused, arising out of your membership and/or your use of our services or based upon the reliance of information provided by us. All warranties with respect to our services and/or information, whether expressed or implied are excluded.

Pay the above payment exclusive of government taxes (GST& Income Tax  andany other Taxes)

Kindly note: In case of withdrawing to get consultancy service from Consultants, Mobilization charges forfeited and client/ proponent cannot claim from the Consultant.

  •  No, Serious attitude of  cooperation  to consultant from the Client/ Proponent will not  be tolerated
  •  If the Client is legally bound to pay the remaining Charging.

          Confidentiality

All relations with FAZILAT MODERATORare strictly confidential. The Client must treat all information obtained both during and after the end of the contractual relationship which was required for the execution of the services and which relates to FAZILAT MODERATOR. You must not discuss or show any personal details of other members that have been supplied to you, to any other members or non-members at any time during or after your membership.

FAZILAT MODERATORwill treat all information and documentation relating to Clients as strictly confidential and will not pass on any data to third parties .This does not apply to information that FAZILAT MODERATORis legally required to submit to public authorities.

As our contractual agreement is with you, we will not discuss your membership details with others without your expressed and written permission. You agree not to disclose any details related to your membership experience, the identity or personal information of other paying or non-paying members introduced to you, or partnership matchmaking agencies utilized for your particular search to anyone, including the media and will not share it anywhere online or on any website, blog, social media site or publically accessible channel, without the explicit permission of FAZILAT MODERATORand of the other party(s) concerned.

FAZILAT MODERATORimposes written obligations of confidentiality to all members (paying and non-paying) and will exercise its right to terminate membership agreements for any breach of confidentiality however FAZILAT MODERATORis not bound to take legal action in order to enforce these obligations. 

 2.1  Pricing Policy

While FAZILAT MODERATOR does offer standardized membership packages, these are individually designed and tailored to fit each individual Client’s unique personal needs and circumstances. Individual costs and deliverables are set out by individual agreement in your “Membership Agreement”. 

Matchmaking Process

Your matchmaking membership will commence when we have obtained all the necessary documentation and payment from you.

Throughout the matchmaking process, we will send you introductions on a consecutive basis, one at a time. The total number of introductions you will receive will depend on your individualized Membership Agreement. The number of recommendations we can offer you is dependent upon your characteristics and upon how narrow or otherwise your partner preferences are. You accept that having a large number of partner requirements, and more restrictive partner preferences, will limit the number of introductions we can offer you and we cannot accept any responsibility for the outcomes of the introductions.

We guarantee to provide you with at least the number of introductions as specified in your Membership Agreement, if so specified, and if so required in your search for a partner. You are not obligated to accept the full number of introductions as specified in your Membership Agreement should you enter into a relationship and wish to terminate your Agreement early. This guarantee is subject to there being no significant changes in your circumstances or partner preferences that are likely to make the matchmaking significantly more difficult or unlikely. 

We reserve the right and absolute discretion to recommend members to you who we consider would be acceptable to you, notwithstanding that we recognise that prospective partners will only ever meet your specific partner preferences to a degree.

Matchmaking Advertising and/or Headhunting

Should your Matchmaking require advertising, you agree that we are entitled to share/disseminate agreed information about you solely for the purposes of advertising for prospective partners for you. You will have the opportunity to approve any advertising materials prior to distribution.

Matchmaking Brokerage

In addition to personalized one-on-one Matchmaking, FAZILAT MODERATORoperates a matchmaking brokerage service. Introductions may therefore be obtained through our network of professionally qualified matchmaking agencies located throughout Pakistan and around the globe. You agree that we can share your approved profile and relevant personal information with other dating and matchmaking agencies as needed on a strictly confidential basis. All potential introductions received by our network of partners will still go through the same rigorous and detailed interviewing and background checking process FAZILAT MODERATOR is recognized for.

 In the case that FAZILAT MODERATOR believes you would be better served directly by one of our partner agencies, we would remain your primary point of contact and will support the process of working with the other agency.

4.7   Deal-Breakers

In such instances where you have expressly indicated a partner characteristic, which you deem to be unacceptable, a so-called “deal-breaker”, and FAZILAT MODERATORwas aware of this characteristic but has not disclosed this deal-breaker to you prior to a date, should you discover this deal-break and inform us during the feedback call after the date,  the introduction will not count towards your total number of introductions.

 If however FAZILAT MODERATORwas not aware of the deal-breaker exhibited by the member, or the deal-breaker was disclosed, and you expressly agreed to go on the date despite this characteristic, you wave the right to reject the introduction and have it count towards your agreed number of introductions.

4.8  Termination  of Contracts

Your contract with FAZILAT MODERATORwill commence on the date payment in full is received.

 FAZILAT MODERATORreserves the right to terminate your Membership Agreement without a refund (in part or in full) in the following circumstances where:

·      You have breached one of the terms and conditions

·      You are employed by, or associated with another Introduction or Matchmaking agency

·      You have provided false information to us

·      We have received a serious complaint about you from one of our members and under the sole discretion of the Management is deemed justified

·      You have failed to maintain contact with us or have not responded to our attempts to contact you for a period exceeding 6 months

·      Your personal circumstances and partner preferences have changed to such an extent that they significantly and adversely affect our ability to provide the agreed services to you. This would include but is not limited to, a change in sexual orientation, the acquisition of a criminal charge or relocation to another country.

 Relationship Success: For the avoidance of any doubt, you will not be entitled to a refund of your membership fee in the event that you enter into a lasting relationship before the expiry of your membership with us. Upon entering into a relationship you have the opportunity to put your membership temporarily on hold in accordance with the terms as detailed in your Membership Agreement, and to reactivate your membership services within the agreed hold period.

4.10   Membership Hold

Under specific circumstances you have the right to temporarily put your Membership on hold. It is at the company’s sole discretion to place your membership on hold for a maximum of 3 months from the date of notification under the following circumstances:

·      You have experienced the onset or exacerbation of a serious medical condition

·      You have suffered a serious injury

·      You have experienced the death of a loved one living in the same home as you

 Under the circumstances that you enter into a relationship prior to the expiration of your Membership Agreement, you may place your membership on hold based on the specific terms as detailed in your Membership agreement.  Hold periods are for a minimum of 1 month, and a maximum of   3 months in duration. It is your responsibility to inform us should you wish to reactivate your membership services.

 If there is a situation in that FAZILAT MODERATORneeds to investigate some aspect of your membership, i.e. a complaint from an employee or member, your service may also need to temporarily be suspended. If you are charged with a criminal offence your membership will be suspended, awaiting outcome of any potential prosecution.

 General Business hours

FAZILAT MODERATORreserves the right to terminate the Membership Agreement on notice to you in accordance with the provisions of termination should you fail to respect the working hours such as through excessive texting and repeated telephone calls on evenings and weekends.

5.2  Complaints

If you have any questions or complaints about our services, please contact us directly. You can do so by calling us during regular business hours Monday to Friday on Then call us/WhatsAppat +92-328-4982504/+1(571)663-8869 and Email: support@fazilatmoderator.pk, info@fazilatmoderator.pk and fazilatmoderator@gmail.com  

5.3 Conflict of Interest

                   FAZILAT MODERATOR represents that it has advised the Client in writing prior to the date of signing this contract of any relationship of FAZILAT MODERATORorits employees which would present a conflict of interest with the services rendered, or which would prevent FAZILAT MODERATORfrom carrying out the terms of this contract or which would present a significant opportunity for the disclosure of confidential or personal information. FAZILAT MODERATORwill advise the Client of any such relationships that arise during the term of this contract. The Client will then have the option to terminate this contract forthwith without further liability to FAZILAT MODERATOR, except to pay for services rendered by the point of time of such notice.

5.4 Exclusion of FAZILAT MODERATOR Liability

The Parties agree that FAZILAT MODERATORshall not be liable for any damage sustained by the Client deriving from any of the company’s employees or agent’s acts and/or omissions damaging the Client, including but not limited to any of the Client’s immovable or movable property, such as fixtures, material or machines.

  Exclusion of Warranties and/or Guarantees

Your success and results achieved either through the matchmaking process depend primarily on your effort, motivation, commitment and follow-through as well as specific interpersonal connections between yourself and those introduced to you.  FAZILAT MODERATOR cannot predict and does not guarantee any specific outcome or result that you can expect from using the Matchmaking services ofFAZILAT MODERATOR While FAZILAT MODERATORwill guarantee the delivery of a specific number of introductions as outlined in your membership agreement, there is no guarantee that one of these introductions will result in a long term committed relationship.

Reimbursement of Expenses

Any extraordinary expenses incurred by FAZILAT MODERATORin connection with its services provided to the Client will be reimbursed by the Client on presentation of the relevant receipts. This includes but is not limited to any costs invoiced by third parties, such as additional background checks,  Therapists, and third-party Consultancy Services,

event tickets or pre-paid date expenses, and extensive travel to the Client or member(s) as requested by the Client.

 All travel costs, out-of-pocket expenses and other expenses incurred by FAZILAT MODERATORemployees in connection with Matchmaking Agreements and paid by FAZILAT MODERATORshall be reimbursed to FAZILAT MODERATORat cost plus a 5% administrative fee , upon presentation of the original receipts to the Client.

5.7 Payment Term.

The price payable for services provided by FAZILAT MODERATORwill be outlined in your Membership Agreement. Services will commence upon receipt of payment. We accept no liability for services, which are delayed as a result of your payment not being received, or being only partially received.

  All invoices are payable in full upon receipt, without any deductions to be made. If FAZILAT MODERATORdoes not obtain full payment for the services from you, we reserve the right to refuse the delivery of services and/or suspend services until payment is made. This does not affect any other rights of FAZILAT MODERATOR

 Applicable Law and Jurisdiction

This agreement shall be governed by, and construed under the substantive of Law

Any disputes arising out of, or in connection with, this agreement shall be submitted to the jurisdiction at the domicile of FAZILAT MODERATOR